Services
I build what makes
product orgs work.
Not just strategy decks. Not just recommendations. I architect the operating systems, automation workflows, and governance infrastructure that turn chaotic product orgs into predictable, profitable machines — then I stay to make sure they actually work.
Product Operations Systems
You’re scaling fast but product delivery is unpredictable, missed launches, misaligned teams, and leadership losing visibility. I build the operational backbone that fixes this: roadmap governance, sprint frameworks, cross-team integration standards, and real-time executive dashboards. I’ve done this for a platform serving 50M+ users. I can do it for you. You get a trained team and a system that runs the day I walk out.
- Full portfolio operating system with JIRA API + Smartsheet integration
- Standardized sprint, release, and retrospective frameworks
- Real-time executive dashboards replacing status meeting overhead
- Audit trails, compliance documentation, and governance standards
AI & Automation Workflows
Manual processes are killing your team’s velocity. I design and deploy GenAI tooling, RAG-powered systems, and agentic automation workflows that eliminate the repetitive work and let your team focus on what actually moves the product forward. I’m not describing theory, I’ve shipped these systems and they’re running right now. When done you get a team that owns the tools, not a team that depends on me to run them.
- PRD, TDD & documentation workflows (50% faster)
- Contract review & legal document processing
- Sprint reporting & status update generation
- Data pipeline monitoring & alerting
- B2C MVP delivery in 2–3 week cycles
0-to-1 Product Launches
You have a product vision, early funding, and a deadline. What you need is someone who has built a global product from nothing, hired the first team, defined the first roadmap, shipped the first release, and handed it off to a scalable org. I was employee #1 on the product side of ViX. I know exactly what the first 9 months look like.
- Structured team of PMs, engineers, and stakeholders
- Defined roadmap aligned to company OKRs
- Backend API architecture and frontend integration plan
- Partner, vendor, and broadcast integrations in place
- PMO framework to carry the org past launch
Cloud & Infrastructure Optimization
Your platform costs are climbing and reliability is inconsistent. I bring hands-on cloud architecture experience across AWS, GCP, and Azure, designing migrations, optimizing autoscaling and caching, and building CI/CD pipelines that let your team ship faster with less firefighting.
- 20% infrastructure cost reduction at ViX (50M+ users)
- 30% cost savings on AWS/GCP migration at Fusion Media
- 25% reduction in platform downtime via ITIL integration
- 40% efficiency improvement automating operational workflows
- OAuth/JWT security modernization cutting costs 30%
Client Testimonials
The Process - How I Work
No 6-month discovery phases. No slide decks without follow-through. I move fast, stay hands-on, and leave infrastructure that works after I'm gone.
1. Discovery Call
30 minutes. You tell me where things are breaking. I ask the questions that cut to the real problem, not the symptoms. No pitch, just diagnosis.
2. Operational Audit
I map your current state, team structures, delivery workflows, tooling, and gaps. You get a clear picture of what's slowing you down and why, with a prioritized action plan.
3. Build & Deploy
I design and implement the solution, whether that's a new PMO framework, an AI automation stack, a cloud migration, or a full product launch infrastructure. Hands-on, not just advisory.
4. Handoff & Scale
I document everything, train your team, and make sure the systems I build can run without me. The goal is an org that doesn't need me to keep working, that's the real success metric.
Where these skills travel
Product operations principles are industry-agnostic. If you have a product team and a scaling challenge, the playbook applies.
Media & Streaming
Deep experience with OTT platforms, FAST channels, content ingestion, partner APIs, and broadcast integrations. Built ViX from 0 to 50M+ users.
Healthtech
HIPAA-compliant AI workflow design, audit trail infrastructure, and compliance dashboards built for regulated environments.
SaaS & Fintech
SOX-level governance, IPO readiness, subscription funnel optimization, and A/B testing infrastructure that directly drives revenue growth.
E-Commerce & Retail
Conversion funnel optimization, cross-platform delivery frameworks, and CI/CD pipelines supporting high-traffic, high-stakes launch events.
Telecom & Enterprise Tech
24/7 live platform operations, incident response systems, and operational automation, proven at Verizon Go90 and Fusion Media.
AI-First Startups
Rapid MVP delivery using modern AI build tools, agentic workflow design, and the product operations infrastructure needed to scale past prototype.
How we can work together
Every engagement starts with a free discovery call. From there we find the right structure for your situation and budget.
Operational Audit
A focused 2–4 week deep-dive into your product org. You get a prioritized action plan with specific, implementable recommendations, not a generic maturity model.
- Team and workflow mapping
- Tooling and integration audit
- Prioritized gap analysis
- 30-day quick-win roadmap
Embedded Consulting
3–6 month hands-on engagement. I work inside your team, build the systems, train your people, and deliver measurable outcomes, not recommendations left to gather dust.
- Everything in the Audit
- Full system design and implementation
- AI tooling and automation deployment
- Team coaching and framework training
- Weekly executive reporting and visibility
Fractional Head of Product Ops
Part-time, ongoing senior-level product operations leadership. Ideal for companies that need an experienced operator but aren't ready for a full-time hire at this level.
- Dedicated hours per week
- Ongoing roadmap and delivery oversight
- Executive-level reporting and communication
- Scale up or down as needs evolve
Let's talk about what's slowing you down.
30 minutes. No pitch. Just a direct conversation about your product org and where the friction is. If I can help, I’ll tell you exactly how. If I can’t, I’ll tell you that too.
Based in Fort Lauderdale, FL · Available for remote and on-site engagements worldwide