Head of Product Operations

I build the operating systems, governance frameworks, and AI-powered workflows that let product teams move fast and stay predictable, at any scale.

professional portrait image of cesar moreno.
Users served
$ 1 m

ViX Global Streaming Service and active users. 

Annual Savings
$ 1 M+

Vendor migration and standardization, saving budget shortfalls

Engineers Led
10 +

0 > 1 execution of time constrained project, hiring and organizing roadmap and delivery.

Product Leadership
0 yr

Product Operations leader of Products orgs that scale without breaking.

Detroit-built. Miami-raised. Global-deployed.

Before I shipped a product I built audiences. a decade on-air across Miami’s biggest radio stations taught me how to read a room, communicate under pressure, and make fast decisions without a script. I brought that same clarity into tech, rising from engineering to Senior Director at ViX, where I built a global streaming platform from day one for 50M+ users across 20+ countries.

'87 - '00

On-Air Personality & Engineer WEDR · WHQT · WLVE · WRTO & more

'14 - '17

Sr. Operations Product Manager Verizon Media — Go90

'17 - '18

Director, Video Engineering & Operations Fusion Media (ABC News + Univision)

'18 - '21

Director, Video Engineering & Product Univision

How I Help

What I build For you

I build the systems and the people. When I leave, both run without me.

Product Operations Systems

Your team is growing fast but delivery is unpredictable. I install the operational backbone, roadmap governance, sprint frameworks, cross-team integration, and real-time executive dashboards, that makes your product org scalable and profitable.

AI & Automation

GenAI tooling, RAG systems, and agentic workflows that eliminate manual work and accelerate velocity without adding headcount.

Cloud & Infrastructure

Hands-on cloud migration, DevOps optimization, and CI/CD pipeline design that reduces costs and improves platform reliability.

0-to-1 Product Launches

From first hire to first launch. I've done it at ViX for 50M+ users. I bring the team structure, process, and delivery infrastructure.

Ready to build
something that works?

Whether you need to fix a broken product org, launch something new, or bring AI into your workflows, let's talk about what's slowing you down.

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